Cookie Policy



Effective from:

Oct 13, 2023

Fung Payments (“Fung” or “we” or “our” or “us”) wants to ensure that your visit to our website is smooth, reliable and as useful to you as possible. To help us do this, we use cookies to make our website relevant to your interests and needs.

What are cookies?

A "cookie" is a small piece of data sent from a website and stored on your computer or device while you are browsing. Think of it as a tiny digital note that our website writes to your device, so we can recognize it and provide you with better service the next time you visit. We use them widely in order to make our website work, but also to remember your preferences and to understand how you use our platform so we can improve it. Rest assured, cookies don’t give us access to your computer or any personal information about you, other than the data you choose to share with us.

What cookies are we using?

Cookie technology is used by almost every website, including ours. Understanding the various types of cookies we use is essential to ensure you remain informed and can make choices that are right for you. Cookies are divided into various categories according to their purposes and functions. Here’s a breakdown of the general categories of cookies used on our website:

By Duration: 

  1. Session Cookies: These are temporary cookies that are only active while you're using our platform and will be deleted automatically once you close your browser. They're crucial for certain functions like keeping you logged in during your session. 

  2. Persistent Cookies: These cookies remain on your device even after you close your browser. They help us remember your preferences and settings for when you return to our site. 

By Party: 

  1. First-party Cookies: These cookies are set by us directly. They help us understand how you use our site, remember your preferences, and provide a seamless experience. 

  2. Third-party Cookies: These are set by other companies or websites that work with us or provide services for our platform. For instance, a cookie set by a company analyzing our website traffic or by a third-party service offering additional features on our platform would be a third-party cookie. While we choose our third-party providers carefully, these cookies are managed by their respective privacy/cookie policies.

Building on these categories, our platform specifically uses the following types of cookies.

Strictly necessary cookies (Essential Cookies):

These Cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow holding your items in your cart while you are shopping online are an example of strictly necessary cookies. These Cookies do not collect information for marketing purposes or to track your online activity.

For a detailed overview of the specific cookies we use and their purposes, please click here to view our comprehensive table.

Preferences Cookies (Functionality Cookies):

These Cookies allow a website to remember the choices you have made in the past, such as your preferred language or your username and password so that you may immediately log in.

For a detailed overview of the specific cookies we use and their purposes, please click here to view our comprehensive table.

Analytics cookies (Performance Cookies):

Performance Cookies are used to improve functionality and enable  personalization.

For a detailed overview of the specific cookies we use and their purposes, please click here to view our comprehensive table.

Marketing Cookies (Targeting Cookies):

We do not use cookies that monitor your online behavior for advertising purposes

Your online experience is enhanced by the combined functionalities of these cookies. Remember, you have the option to manage your cookie preferences. Essential cookies are mandatory for platform operations, but others can be accepted or declined based on your choice. We explained below how you can adjust your cookie preferences.

How can I adjust my cookie settings?

To manage your cookie preferences on our website: 

  1. Click on the Cookie Policy button in the footer

  2. Adjust the toggles in the cookie management panel to suit your preferences. 

  3. Click "Save settings." 

  4. Refresh the page to apply your settings. 

For further cookie control, you can adjust settings directly in your web browser. Most browsers offer guidance on managing cookies. Check your browser's help section or use the provided links to learn more. Please note: Disabling essential cookies through your browser may impact certain features on our site or services.

I have a question, how can I contact you?

We understand that navigating the world of online payments and understanding policies can sometimes raise questions or concerns. We're here to help and ensure you have all the information you need. If you have a question about cookies or any other aspect of our platform, here's how you can reach out to us: 

For any detailed privacy related inquiries or concerns, you can email us directly at  

Mailing Address:
If you prefer traditional methods, you can write to us at: 

Fung Payments B.V.
Meeuwenlaan 100
Amsterdam, 1021JL

Your questions and feedback are essential to us. No matter which method you choose, we're committed to providing you with timely and comprehensive assistance.


Updates and Amendments:
Occasionally, we might update or make amendments to our cookie policy. While we strive to inform our users about major changes proactively, we encourage you to review our platform's documentation and updates regularly to stay informed. 

External Links:
Our platform might contain links to third-party websites or services. We're not responsible for the content, privacy/cookie policies, or practices of these external sites. Engaging with these links is at your own risk, and we recommend that you review the policies of any third-party site you visit.